You identify the vehicle to be inspected, provide seller contact details, and communicate up to 3 personal checks.
A Pomcar tech is identified based on location, availability, vehicle type (passenger, hybrid, electric), and specific make work experience.
Tech confirms vehicle availability with seller and arranges a time to inspect. We only charge you once the inspection is scheduled.
Pre-eminent 270-point pre purchase inspection.
To start, vehicle details as advertised are confirmed to include color, VIN, and reported mileage.
Each tire, including the spare, checked for size, brand, and tread depth. Brake pad wear is also measured for your safety.
All panels checked for evidence of dings, dents, and scratches. Underbody inspected for any signs of damage.
Any instrument that relies upon battery power is examined to ensure proper and reliable function.
Cabin appearance evaluated and interior leather, fabric, carpet, vinyl, and plastic trim and surfaces checked for evidence of rips, tears, wear, and fading.
Critical components such as belts and hoses are examined. Battery is tested (multiple for hybrid s and electrics) and a voltage reading is obtained.
Engine performance, wind noise, alignment, speedometer/odometer function, and braking performance examined.
Oil, brake, clutch, transmission, and power steering fluid levels checked among others.
Scan performed to confirm VIN and report error codes if present.
*Additional checks depending on package selection and availability.
The Pomcar report translates inspection results into meaningful insights leaving no room for interpretation
Inspection findings compared to advertised points.
As inspected, photos provided for noted deficiencies.
Critical safety features inspected such as tires, brakes, horn, and lights.
As communicated by you for a detailed review.
Includes up to 3 focus areas chosen by you to address specific concerns and vehicle recall safety check.
Starter Package + Additional fluid check service.
Starter + Experienced + Additional diagnostics such as VIN confirmation and scan tool error code readings.
We inspect ALL used passenger vehicles, light duty trucks, SUVs, electrics, and hybrids from dealers and private sellers. We assign POMCAR Techs not only by vehicle type, but also by specific make and model, especially if a unique or higher-end vehicle. We can even inspect vehicles represented as Certified Pre-Owned or CPO by dealers if they allow it.
We DO NOT inspect auction vehicles as our techs are not allowed to inspect properly (engine bay, road test, electronics, etc.)
Inspections are usually performed within 48 hours of receipt. Delays are caused by private seller availability, dealership hours, and tech coverage at that location. If you have a tight timeline and need a same day or next day inspection, please reach out to us as [email protected] and let us know the vehicle details (year, make, model) and location (city, state) and we will reply letting you know if we can fulfill within that time.
What’s Included: All POMCAR 270-Point inspection points can be located on the How It Works Page. Clicking the ▼ arrow within each section (Verification, Tires & Brakes, Undercarriage, Electrical & Lights, Interior, Engine, Road Test, Fluid Checks, Diagnostic Scan) will open up the list of comprehensive checks that our technicians inspect. Note the fluid and scan check are only included in our Experienced and Professional packages respectively. Note that we do intend to perform a road test for every vehicle, however it is at the seller’s discretion (even when we ask them to drive it while we ride shotgun!)
What’s Not Included: We do not raise the car off the ground but do include undercarriage photos and an assessment in the POMCAR Report. A point of emphasis for all POMCAR Techs is an undercarriage check for signs of damage (shocks, struts, exhaust, fuel tank etc.) attributed to wear or flooding/water. We also do not include paint thickness measurements but do check for any evidence of repair or use of non-OEM parts.
When you request an inspection, you will have the option to enter any specific concerns (up to 3) that you may have about the vehicle. Concerns may arise from representations the seller has made in the advertisement, information presented on a Carfax report, or from your own knowledge of the vehicle to be inspected. Our technicians will directly address your concerns in the POMCAR Report.
An authorization for the inspection amount will be placed on your credit or debit card to withhold payment at time of order.
You will not be invoiced until the inspection is scheduled as we must verify that a technician is available, the vehicle is present, the vehicle is as described, and the seller will permit the inspection.
After submitting a request, an assigned technician will contact the seller, confirm the availability of the vehicle, and schedule the inspection. Once scheduled, you will receive an email notice communicating when the inspection will take place. Further email updates and status changes will communicate to you when the inspection is complete and when the POMCAR report is ready to view.
There are times when a vehicle is no longer for sale, the seller or dealer is unwilling to permit one of our technicians from inspecting the vehicle, or a qualified technician is not available to perform the inspection. In these cases, you will receive a notification via email as to why the inspection could not be performed and you will not be charged.
Our technicians apply to become a member of the POMCAR network. Each tech has specialized experience in specific makes and models and has been assigned to inspect vehicles within a designated region. 95% of all technicians within the network are ASE certified. Each tech in our network has been subject to a background screening to ensure that both their formal training and work history satisfy our standards.
No. The package prices represented on this site are determined based on POMCAR’s ability to secure and retain the most qualified technicians available to perform your inspection. Flat pricing ensures predictability for our technicians as they inspect vehicles and deliver the comprehensive POMCAR Report.
We value the time and commitment of our employees and technicians so we must enforce a strict policy.
Should you decide to cancel a request before the inspection is scheduled, you will receive a 50% refund of the inspection cost. Once scheduled by a POMCAR Technician, we cannot offer a refund as we have commissioned a tech to perform the inspection.
If the vehicle is no longer available for sale, the seller is unwilling to permit the inspection, or a POMCAR Tech is unavailable to inspect, you will of course receive a full refund.