Frequently asked questions
What’s Included: All POMCAR 270-Point inspection points can be located on the How It Works Page. Clicking the ▼ arrow within each section (Verification, Tires & Brakes, Undercarriage, Electrical & Lights, Interior, Engine, Road Test, Fluid Checks, Diagnostic Scan) will open up the list of comprehensive checks that our technicians inspect. Note the fluid and […]
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An authorization for the inspection amount will be placed on your credit or debit card to withhold payment at time of order. You will not be invoiced until the inspection is scheduled as we must verify that a technician is available, the vehicle is present, the vehicle is as described, and the seller will permit […]
Absolutely. You can find recent POMCAR Reports at the bottom of our Home Page. […]
Our technicians apply to become a member of the POMCAR network. Each tech has specialized experience in specific makes and models and has been assigned to inspect vehicles within a designated region. 95% of all technicians within the network are ASE certified. Each tech in our network has been subject to a background screening to […]
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We inspect ALL used passenger vehicles, light duty trucks, SUVs, electrics, and hybrids from dealers and private sellers. We assign POMCAR Techs not only by vehicle type, but also by specific make and model, especially if a unique or higher-end vehicle. We can even inspect vehicles represented as Certified Pre-Owned or CPO by dealers if […]
Inspections are usually performed within 48 hours of receipt. Delays are caused by private seller availability, dealership hours, and tech coverage at that location. If you have a tight timeline and need a same day or next day inspection, please reach out to us as [email protected] and let us know the vehicle details (year, make, […]
When you request an inspection, you will have the option to enter any specific concerns (up to 3) that you may have about the vehicle. Concerns may arise from representations the seller has made in the advertisement, information presented on a Carfax report, or from your own knowledge of the vehicle to be inspected. Our […]
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We value the time and commitment of our employees and technicians so we must enforce a strict policy. Should you decide to cancel a request before the inspection is scheduled, you will receive a 50% refund of the inspection cost. Once scheduled by a POMCAR Technician, we cannot offer a refund as we have commissioned […]
Applicants are subject to a basic employment, work experience, and educational screening to ensure each has the proficiency to perform inspections. ASE certifications are validated to ensure they are current. Applicants are selected according to in-network demand within specific regions. Needs for additional or replacement technicians will vary by these regions and depend on historical […]
You should use the POMCAR inspection results to make an educated purchasing decision. Some of our customers purchase cars sight unseen while others use the report to decide whether to travel to and inspect the vehicle themselves. […]
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